Property managers play a key role in facilitating and overseeing the relationship between landlords and tenants. 

Summary: Responsibilities of a Property Manager:

  • Screening potential tenants
  • Maintaining properties
  • Overseeing financial management
  • Ensuring regulatory compliance.

Toller Property Group is a leading UK property management firm that offers a comprehensive service.

Our services include: 

  • Thorough tenant background checks
  • Property maintenance and repairs
  • Rent collection
  • Enforcement of lease terms
  • Cutting-edge technology for financial reporting and management 
  • Inspections
  • Legal guidance

As property management experts, we are commitment to providing an exceptional service. We align our services with landlord goals to ensure a successful property investment. 

The crucial roles and responsibilities of a property manager

Provided by Toller Property Group, UK’s Leading Experts in Property Management

Property management is an intricate endeavour that demands skill, dedication, and expertise. For landlords who seek to maximise the potential of their property investments, using a seasoned property manager’s services becomes indispensable.

What do property managers do?

In essence, property managers serve as the linchpin between landlords and tenants. They handle day-to-day operations and tackle any issues related to the property. Given the importance and complexity of this role, it is imperative that you entrust your property to a trusted name.

Screening and managing tenants

A crucial responsibility of a property manager lies in screening potential tenants. This aims to ensure that only responsible tenants occupy your property and minimises the risk of damage or arrears. At Toller Property Group, our experienced team conducts comprehensive background checks, credit history reviews, and assesses rental references, providing you with peace of mind.

Background checks can include conducting your potential tenants’ identity verification by requesting identification documents such as passports or driving licenses. It can also include contacting previous landlords and obtaining insights into a potential tenant’s payment history, behaviour and reliability. 

A credit history analysis can also be conducted in order to check the creditworthiness of any potential tenants, including their financial stability and the ability to fulfil their rental obligations. Background checks can also include a criminal record check to ensure the safety and security of your property, as well as any neighbours. 

At Toller Property Group, we are experienced in conducting these background checks, all while adhering to data protection rules and regulations. 

Maintenance and repairs

Another core duty of a property manager revolves around maintaining the property. They are responsible for routine maintenance, emergency repairs, and managing relationships with contractors. Leveraging the skills of our committed team, Toller Property Group guarantees your property is kept in top-notch condition, preserving its value over time.

We like to make sure that we respond to any issues with the property in a timely manner, allowing us to ensure that the property is looked after efficiently. When we are proactive in property maintenance and repairs, we minimise the risk of vacancy in your property. 

Financial management

Property managers also oversee rent collection and financial reporting. The competent finance team at Toller Property Group ensures timely rent collections, provides detailed monthly statements, and advises landlords on optimising their returns.

One of the most important things is being able to manage your finances as a landlord, especially if you manage a property portfolio and look after more than one property. The premise of property ownership and management is to have a stable income and to maximise profits. But with this financial freedom also comes the need for savvy financial management, which we can offer all of our clients. 

Regulatory compliance

Navigating the labyrinth of local and national housing laws can be challenging for landlords. But with the help of our property manager, you can avoid legal pitfalls, ensuring your property complies fully with all safety regulations and licensing requirements. With Toller Property Group, we ensure your property remains compliant, saving you from potential penalties and legal issues.

According to regulations from the government, there are a few key legal responsibilities that every landlord has. They are as follows: 

  • For you to ensure that the property is fit for leasing out and that it is free from any hazards all throughout the tenancy
  • Ensuring that you abide by the Tenant Fees Act 2019, which bans charging unfair fees to tenants and caps deposits
  • Ensuring that tenancy deposits are protected in a government-approved scheme
  • Ensuring that you provide tenants with an up-to-date copy of the ‘How to rent: the checklist for renting in England’ guide
  • To keep your property in good condition
  • Carrying out gas safety checks annually, and giving a copy of the certificate to your tenant before the start of the tenancy
  • Giving a copy of  your energy performance certificate to the tenant at the earliest opportunity (rented homes must meet the rating E or above)
  • To ensure that electrical installations in the property are inspected and tested every five years
  • Installing smoke and carbon monoxide alarms
  • Ensuring an individual has the “right to rent” in the UK
  • Ensuring that your tenant has the correct contact details for you or your agent, including a telephone number they can use in case of an emergency 

Why choose Toller Property Group?

At Toller Property Group, we believe that exemplary property management is the cornerstone of any successful rental property business. Our talented team bring to the table not just extensive industry knowledge but also a commitment to delivering exceptional service.

Choosing to work with us isn’t just about assigning someone to look after your property. It’s about forming a partnership where our goals align with yours, ensuring the best possible outcome for your investment.

So, landlords, look no further. Trust in the authority of Toller Property Group and let our expertise steer your property’s success! Get in touch with us today to find out how we can help transform your property management experience.

Authored by: Toller Property Group — When it comes to UK Property Management, we set the bar.